Strategic plan

We have and will continue to truly listen and respond to the voices and experiences of the people we stand beside. Our strategic framework articulates those voices by recognising their differing requirements, so we can adapt our service response and facilitate stronger engagement with governance and decision making.

This inaugural strategic plan paves the way forward for our organisation; ensuring we are innovative, agile and responsive to effectively deliver on our purpose and create positive social change.

Framed through ‘Changing lives and communities’ and ‘Changing how we work’ to enable us to inspire people, enliven communities and confront injustice, with particular commitment to vulnerable individuals and communities.

The strategic framework is the collective voice of our organisation. It drives our vision over the next three years and creates momentum to achieve our goals beyond today to 2025. Bringing together our views, ambitions and connecting our collective actions, our strategic plan will align all our efforts to change peoples lives.

We build on our history and our culture; one that is known for being welcoming, inclusive and supporting diversity in all its forms.