Our disability services

Accessing the right supports is about being empowered through choice. We work alongside people to be independent and achieve their goals.

We are a registered provider of disability services under the National Disability Insurance Scheme (NDIS) and take a person-centred approach to all our services.

Our focus is to help people be independent, get involved with their local community, and achieve their goals.

Advocacy to improve the NDIS

There are around 4.3 million Australians who have a disability. When it is fully rolled out, the NDIS will provide about 460,000 Australians aged under 65, who have permanent and significant disability with funding for supports and services. The NDIS aims to give people with disability better access to personalised, high quality and innovative supports and services. Yet the implementation of the NDIS has brought about practical challenges which impact on the independence, social and economic participation of people with disability and their carers.

Uniting is pleased to see that attention is being drawn to these issues through several national inquiries currently being led by the Joint Standing Committee on the National Disability Insurance Scheme.

National Inquiry into NDIS Planning

Through our NDIS and disability services we see firsthand the significant benefits that effective planning of NDIS services can have on people’s lives. We provided a submission and attended a public hearing to give evidence to the National Inquiry into NDIS Planning. We recommended improvements to:

  • Communication, planning and knowledge of NDIS Planners and Local Area Coordinators
  • Timeliness and support for NDIS participants throughout the appeals process
  • Availability of services for NDIS participants outside metropolitan areas
  • Understanding of mental health by NDIS Planners and Local Area Coordinators
  • Better support for early diagnosis for children with disabilities.

The Committee recently released their interim report, which features a number of recommendations that relate to advice we provided in our submission and at the hearing.

You can read our submission on NDIS Planning here

You can read the transcript from the Hearing we spoke at here

National Inquiry into Supported Independent Living

Our Supported Independent Living programs assist people with disability with tasks of daily living in a shared living environment. Our services include the Neurological Support Service, a residential support service providing holistic care for people with Huntington’s disease, multiple sclerosis, spinal or acquired brain injuries.

We provided a submission and attended a public hearing to give evidence to the National Inquiry into Supported Independent Living. We recommended:

  • Improving the timeliness of the approval process for people accessing Supported Independent Living
  • Implementing better vacancy management strategies to ensure people get the support they need when they need it
  • Resolving Supported Independent Living funding issues to ensure financial viability of services, thereby maximising choice and accessibility for NDIS participants
  • Addressing practical challenges associated with Supported Independent Living workforce shortages and roster management to ensure people get quality care.

You can read our submission on Supported Independent Living here

You can read the transcript from the Hearing we spoke at here