Income support and employment

We believe that every Australian should have access to basic services such as housing, food, transport, utilities and healthcare. This means that no matter whether people are working or not, they should be able to live free from poverty, homelessness and destitution.

We know that an income support system which enables and empowers people to create change in their lives will benefit all Australians. Our welfare system should reflect the kind of Australia we want to be: a country that treats everyone with dignity and respect and inspires its people to participate in social, cultural and economic life.

We know that other countries have welfare models that maintain people’s integrity, autonomy and sense of pride while supporting them into employment. Australia can have that too.

Latest updates

Senate inquiry into the adequacy of Newstart and related payments and alternative mechanisms to determine the level of income support payments in Australia

As a member of Raise the Rate, we called for the current Senate inquiry into the adequacy of income support payments in Australia. We believe raising the rate of Newstart, Youth Allowance and related payments is the single most effective step to reducing poverty in Australia.

Every area of our organisation is affected by the inadequacy of income support payments, from our services in financial counselling, emergency relief, energy concessions, employment, disability, homelessness and mental health through to supports for families and young people leaving out of home care. We know we have a compelling story to tell about the wide-ranging impacts for people struggling in our community.

Our submission reflects our deep commitment to voicing the lived experience of our consumers and raises awareness about the impacts of current policies on people’s daily lives, wellbeing and sense of dignity.

Sign up to meet your MP or share your story on the Raise the Rate website.
Read our submission on Newstart

Senate Inquiry into Centrelink’s Compliance Program

Every Australian should have access government services that are fair, transparent, accountable, coordinated, consistent, respectful and accurate. It is clear to us, from the experiences of our consumers, that Centrelink’s approach to debt collection needs to change.

We provided a submission to Senate Inquiry into Centrelink’s Compliance Program to recommend some practical actions to improve people’s experiences with Centrelink’s debt collection processes.

You can read more or share your story on the Not My Debt website
Read our submission on Centrelink’s compliance program. 

Victorian Inquiry into Sustainable Employment for Disadvantaged Jobseekers

We provided a submission and attended a public hearing into the Victorian Inquiry into Sustainable Employment for Disadvantaged Jobseekers. Our submission, available here, draws on our experience in value-based recruitment into care professions, based on our recent involvement in the Launch into Work pilot.

Read our submission on sustainable employment.