Emergency support

Below is a list of emergency contacts if you need support.

Urgent Ambulance, Fire or Police assistance

Call Triple Zero (000)

  • If someone is seriously injured and in need of urgent medical attention
  • If you have just witnessed a serious accident or crime
  • In case of fire

Crisis and homelessness support

If you’re in need of immediate assistance, the Ask Izzy website can direct you to services across Victoria and Tasmania. If you’re a Telstra mobile phone user, you can access the site even if you’re out of credit. Visit www.askizzy.org.au

Victoria

If you are homeless, at risk of homelessness or escaping family violence call 1800 825 955 (toll free, 24-hour support)

Women and children experiencing family violence can call Safe Steps on 1800 015 188 (this number is not free from mobile phones. 24-hour support)

If you need Alcohol and Drug services, call DirectLine on 1800 888 236 (toll free, 24-hour support)

Tasmania

If you are homeless, at risk of homelessness or escaping family violence, call Housing Connect on 1800 800 588 (toll free, 24-hour support)

If you need Alcohol and Drug services, call 1800 811 994 (toll free, 24-hour support)

Other services (Australia-wide)

Lifeline – 13 11 14

MensLine – 1300 789 978

Kids Helpline – 1800 551 800