Ovens Murray Goulburn

We are 24 Uniting Church agencies that have come together to combine our resources and experience for greater change. We work alongside people of all ages in local communities across Victoria and Tasmania. Working together we can do this more effectively for more people.

We support vulnerable people to improve their health and wellbeing, and feel included in the community. We provide a range of services throughout the Albury Wodonga and Shepparton area, helping people under financial pressure get access to vital necessities such as food and financial help until they are back on track.


Financial wellbeing

Emergency Relief

The Emergency Relief Program is available to residents of Wodonga and the surrounding local government areas of Indigo and Towong. It provides

  • Food relief
  • Limited financial support to cover some medical, pharmaceutical, travel and back to school costs
  • Advocacy and referrals available to people experiencing crisis

Hours: Monday to Friday, 9:30 am to 12.30 pm
Our Emergency Relief Program operates from the corner of Beechworth Road and Nilmar Avenue, Wodonga. Phone: (02) 6048 6900.

Financial Counselling

Financial Counselling is available to anyone experiencing financial difficulties, whether it is due to the loss of a job, family breakdown, gambling or other circumstances. Individuals, couples or families are encouraged to seek help early.

 We provide a free and confidential financial counselling service that can assist with:

  • Personal debt management
  • Financial analysis
  • Budgeting strategies
  • Negotiation with creditors
  • Advocacy with minor courts, banks and debt collectors
  • Liaison with government offices including the Police, Sheriff's Office, Ombudsman, Centrelink and the Department of Housing
  • Referrals to other support services

Gambling Counselling

Gambling Counselling is available for people experiencing harm to either themselves or the people around them when they gamble. Gambling Counselling provides an opportunity to discuss concerns in a confidential environment.

A counsellor's role is to:

  • Assist people to draw on their own strengths and resources
  • Enable people to resolve their own problems
  • Assist people to explore options that make life choices easier

We offer free and confidential Financial and Gambling Counselling services to the communities of Albury, Wodonga and the surrounding border region.

Please contact our Albury office at 593 Olive Street, Albury or phone (02) 6021 7099 for further information on our Financial and Gambling Counselling services.

Newly Arrived Services

The Settlement Hub

The Settlement Hub provides ongoing support for individuals and families who have been in Australia for less than five years by providing programs and services to help with settlement and gaining independence in their new community. It focuses on fostering social participation, economic and personal wellbeing and community connections.

The Settlement Hub is located at 138 – 140 Maude Street, Shepparton. Call (03) 5831 6157 for more information.

Humanitarian Settlement Program

Uniting delivers settlement services to individuals and families who have recently been granted entry to Australia on humanitarian grounds. A support program is provided on arrival and throughout the first settlement period.

The service operates in both our Settlement Hub in Shepparton, 138 - 140 Maude Street, Shepparton and from our Emergency Relief Program, 177 Beechworth Road, Wodonga.

Status Resolution Support Services

Status Resolution Support Services assists people in the Shepparton region as they try to resolve their immigration status. The program provides clients with support that ensures basic needs are met during this time of uncertainty, and also includes referrals for health care, legal services, accommodation and social support.

Services are available at the Settlement Hub, 138 – 140 Maude Street, Shepparton. Call (03) 5831 6157 for more information.

Communities for Children Cultural Connections Plus Program

Uniting is one of seven partners delivering services to culturally and linguistically diverse communities in Shepparton.

The Communities for Children Cultural Connections Plus Program is funded by the Department of Social Services and managed by CatholicCare. The program aims to improve the health and wellbeing of families and the development of young children from birth through to 12 years of age. Uniting provides support to culturally and linguistically diverse families to navigate the transition from kindergarten to primary school. We assist families to understand their new culture with a Parenting in a New Culture Program.  We also provide support for families through a trauma informed playgroup focusing on improving relationships.

Reconnect – Newly Arrived Youth Support Service

Reconnect - Newly Arrived Youth Support (NAYS) service supports newly arrived young people aged 12 - 21 years who have been in Australia for five years or less, and are homeless or at risk of homelessness. Reconnect NAYS helps young people to find a more stable home and strengthen connections with family, work, education, training and their local community.  This program is funded by the Department of Social Services.

For further information about the above two services listed above, please visit the Settlement Hub at our Shepparton Office at 219 Wyndham Street, Shepparton or phone (03) 5831 6157.

Youth Services

Diversity Project

The Diversity Project aims to create a safer, inclusive and healthier community in the City of Greater Shepparton and beyond for young people who are LGBTIQA+.  It’s an early intervention and prevention program focussing on LGBTIQA+ young people at risk of or experiencing social and emotional wellbeing issues. The program works to ensure that young people grow and develop while feeling safe to talk about their feelings, thoughts and identities, and seek the right help when they need it. Priority is given to young people demonstrating high risk behaviours that reflect significant illness or distress. Youth are supported through a combination of support groups and individually tailored supports.

Detour Youth Homelessness Early Intervention Program

Detour Youth Coaches work with newly homeless young people and those at risk of homelessness to enable them to access and develop resources, strengthen their family and social networks and enhance life opportunities. This program is delivered in partnership with Melbourne City Mission, the Department of Health and Human Services, Centrelink, local schools and Kids Under Cover.

School Focused Youth Services

The School Focused Youth Service (SFYS) program supports vulnerable young people aged 10 - 18 (Grades 5 - 12) who are at risk of disengaging from school and live in the City of Greater Shepparton or Moira Shire. We work with schools, families and carers to provide opportunities and skills for students to remain connected at school.

For further information about the Diversity Project, Detour Program or our School Focused Youth Services, please contact our Shepparton Office at 219 Wyndham Street, Shepparton or phone (03) 5831 6157.

Aged & carer

Home Care Packages

A Home Care Package provides funding for you to purchase products and services that support your independence. You are given the choice and flexibility to develop a Care Plan that will help you stay living at home for as long as possible. We can provide Home Care Package services to all locations in our region.

Respite Program

Respite is a short-term option for carers who need a break from their caring responsibilities. It also offers carers the chance to socialise with others and learn about self-care. Uniting’s Ovens Murray Goulburn Respite Program provides day and overnight respite options to carers of people who are living with dementia, older people aged over 65 years, Aboriginal or Torres Strait Islander people aged over 50 years and adults with other conditions who require a carer.

Community Respite Houses

Community Respite Houses provide a safe environment for you to participate in activities and pursue your interests. We provide support tailored to the individual and their carer. Our care is sensitive to the needs of people from culturally and linguistically diverse backgrounds.

McFarland House is a six bedroom house in Wodonga Ph (02) 6024 6078, and Neil Stewart House is a five bedroom house in Wangaratta Ph (03) 5721 7979. Each has rooms available for up to four nights from Thursdays to Mondays.

For further information about Aged and Carers Services, or for respite bookings and cancellations, please call (03) 5723 8000.

Disability Services

National Disability Insurance Scheme (NDIS) Support Coordination

We provide Support Coordination to participants of the NDIS. Our Support Coordinators will assist you to develop and implement your NDIS Plan and empower you to make decisions about the services and supports you need so you can live life to the fullest.

This service is available in all locations throughout the Ovens Murray Goulburn region. Please call (03) 5723 8000 should you require any further information about this service.


Independent Living Units

We offer affordable and comfortable independent living units for older people in the community. Mundarlo Units are located at 86 Murdoch Road, Wangaratta.

Other Social Housing

Uniting has a number of other social housing options available in Wangaratta (subject to availability). For further information on housing, please contact our Wangaratta Office located at 12 Rowan Street, Wangaratta or phone (03) 5723 8000.

We provide a range of services throughout the Albury Wodonga and Shepparton area. You can use the map to find descriptions and contact details for each location below.